FAQ

What payment methods do you offer?
We accept several payment options at checkout including: Amazon Pay, American Express, Apple Pay, Discover, Diners Club International, JCB, MasterCard, and Visa.

What countries do you currently ship?
We conveniently ship worldwide, using USPS First Class Mail for domestic and International orders. Delivery times are between 2 to 4 business days for United States and 8 to 20 business days for International orders.

What are shipping cost for your products?
INSTANT PRINTABLE DOWNLOAD = FREE
PRINTS = $3.50 US / $13.99 Int’l
PILLOW: COVER ONLY = $3.50 US / $13.99 Int’l
PILLOW: INSERT INCLUDED = $10.99 / $24.99 Int’l

How will my order be packaged?
PRINTS
Smaller size prints are placed in acid-free protective sheets and ships flat in a sturdy, white cardboard mailer. Larger size prints are shipped rolled in sturdy, white poster tubes.

THROW PILLOWS
Items are wrapped in a clear plastic bag, then placed inside of durable Tyvek® packaging for final shipping.

Can I return/exchange my purchase?
At Mechie’s Loft, we want you to completely love your newfound treasure(s). If for any reason your purchase(s) are not the uncovered treasure you were hunting for, simply return your purchase(s)—in their original condition—within 30-Days of your invoice order date for a full refund, exchange or store credit. 

NON-RETURNABLE ITEMS 
Gift cards and Digital downloads

EXCHANGES (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@mechiesloft.com


How do I start the return/exchange process?

Follow the below 3 steps in order to begin the return/exchange process for your order:

WITH AN ACCOUNT
STEP 1 - 
Login to “My Account”
To return an item, login to your account. View your order using the “Complete Orders” link under the “my account” menu. Click the “Return Item(s)” button.

STEP 2 - 
Print Label
We’ll email you a return label printable from any web browser for returning your order. Label must be used within 30 days of printing otherwise it will not be valid and package will not be returnable.

STEP 3 - Ship Package
Prepare order for shipping in its original package if possible. We’ll email you once we’ve received and processed your return. Please allow 2 to 5 business days after receiving your package for processing and to inspect order. 

NO ACCOUNT
STEP 1 - Contact Us
regarding your request to return or exchange your purchase.

STEP 2 - Print Label
We’ll email you a return label printable from any web browser for returning your order. Label must be used within 30 days of printing otherwise it will not be valid and package will not be returnable.

You can also mail back the package on your own, please send to the below address for processing:
Mechie’s Loft / P.O. Box 705 / Owings Mills, MD 21117 / United Sates


What’s the processing/shipping time when purchasing made-to-order products?

Order processing takes up to two weeks for completion. Plus, add an additional 4 business days (US), 8 business days (Int’l) for your order to be shipped.


Does your store offer instant printable downloads?

Yes, we currently offer a small selection of printable downloads available for instant download once payment has been processed.

How do I purchase an instant printable download?
Click on the desired product you’d like to purchase. Then choose the following below options:

  • SIZE: Select ”Digital Files (Download Only)” option in the drop down menu. Select your color, if applicable.
  • MEDIA: Select “Instant Download”
  • Click “Add to cart” button to begin the purchase process

How do I download my instant download purchase?
For best results, you should be on a desktop computer in order to download zipped files.

  • Select the desired print in the instant download section.
  • You will NOT be shipped a physical print for this option. It will be immediately available for download to the email address used at checkout. 
  • Purchases will be available for immediate downloaded once payment has been processed. 

What’s the best way to get my instant download printed at home or at a professional printer?
PRINTING AT HOME:
For best results and high quality, used heavy card stock paper or glossy photo paper

  • Adobe Reader: Open file with your current version of Adobe Reader (download it free at www.adobe.com).
  • MS Word: Jpeg file can be inserted into Word
  • Browser: Files can be also opened with your preferred browser by selecting in your browser menu options: Select “File” on the top menu. Then click on, “Open File” menu option and choose the desired file to open" Then print on sturdy card stock on glossy photo paper.

USING PROFESSIONAL PRINTERS:
Send or upload files to your desired printer for final printing. Below are some printers to outsource your final printed piece

  • Local printers such as: Office Depot, Staples, or FedEx Office Print & Ship Center
  • Online options include: Snapfish.com, Shutterfly.com, or Mpix.com


Redeeming Gift Cards or Promo Codes

Add your selections to the shopping cart. At checkout, enter the gift card or promotional code in the specified box and your discount will be applied to your order.

Each gift card or promotional code can be used only once.


Privacy Policy

Mechie's Loft does not share any information obtained from our website. All information you provide will be completely confidential and used only for our website.