Help & FAQS

Have a question or need help with making a purchase? Checkout our frequently asked questions below in order to make shopping with us easy and secure.
PURCHASING A DIGITAL DOWNLOAD

How do I purchase a digital download?

1. ) PURCHASE AND DOWNLOAD YOUR FILE(S)
• CHOOSE
 any design(s) in the color you'd like.
• ADD selected design to the cart and proceed to checkout to purchase.
• PURCHASES are instantly available for download once payment has cleared.
Use either a LAPTOP or DESKTOP COMPUTER to download zipped files only. Files cannot be downloaded on mobile devices.

2. ) PRINT AND FRAME
• Unzip
your files on your desktop to find easily and choose the size you need.
• OPEN file(s) in either Preview, Adobe Acrobat, or any other application you wish to use
• SMALLER Digital Files can be printed at home using thick cardstock or satin glossy paper with a high brightness for best results.
• LARGER Digital Files can be uploaded to an online or sent to your local print shop for final printing.

PRINTING YOUR DIGITAL DOWNLOAD AT HOME

How do I print a digital download at home or with a professional printer?
PRINT AT HOME:

For best results and high quality, used heavy card stock paper or glossy photo paper

Adobe Reader: 
Open file with your current version of Adobe Reader (download it free at www.adobe.com).

MS Word: Jpeg file can be inserted into Word Browser: Files can be also opened with your preferred browser by selecting in your browser menu options: Select “File” on the top menu. Then click on, “Open File” menu option and choose the desired file to open" Then print on sturdy card stock on glossy photo paper.

USING AN ONLINE PRINTER TO PRINT YOUR DOWNLOAD

Send or upload files to your desired printer for final printing. Below are some printers to outsource your final printed piece

Local printers such as: 
Office Depot, Staples, or FedEx Office Print & Ship Center

Online Options Include: 
Snapfish.com, Shutterfly.com, or Mpix.com

PAYMENT METHODS

What payment methods do you offer?

We accept several payment options at checkout including: Amazon Pay, American Express, Apple Pay, Discover, Diners Club International, JCB, MasterCard, and Visa.

How do I redeem gift cards or promo codes?
Add your selections to the shopping cart. At checkout, enter the gift card or promotional code in the specified box and your discount will be applied to your order. Each gift card or promotional code can be used only once.

RETURNS & EXCHANGES

Can I return or exchange my purchase?
While we do not accept returns, exchanges, or cancellations, we are 100% committed to assisting you until you’re completely satisfied with your order.

PRIVACY POLICY

Mechie's Loft does not share any information obtained from our website. All information you provide will be completely confidential and used only for our website.